Privacy Policy

1. Introduction & Scope

At Rayzen Corporate, accessible from our official web domain, customer trust and information privacy are foundational principles. This Privacy Policy document outlines the types of personal, contact, and structural data collected and recorded by Rayzen Corporate and explains how we protect and process that information.

2. Categories of Information We Collect

When you interact with our solar consultation forms, calculators, or service desks, we may collect:

• Personal Identifiers: Name, phone number, email address, postal address, and identity documents required for government subsidy processing.
• Utility Data: Electricity consumer numbers, sanctioned electrical load, historical power bills, and DISCOM (distribution company) account identifiers necessary for technical feasibility applications.
• Site Specifications: Rooftop dimensions, construction type (RCC, tin shed, ground-mounted), geographic coordinates, and shadow profiles for engineering 3D solar simulations.
• Technical Logs: IP address, browser type, referral URLs, and interactions captured through website analytics to improve user experience.

3. Purpose & Legal Basis of Data Processing

We utilize the collected information strictly for legitimate commercial and engineering purposes, including:

• Filing and expediting your PM Surya Ghar Muft Bijli Yojana or PM KUSUM government subsidy applications on the National Portal.
• Liaisoning with your local DISCOM for CEIG statutory approvals, grid synchronization, and bi-directional net-meter commissioning.
• Engineering optimal string inverter sizing, structure wind-load simulations, and structural bill of materials (BOM).
• Generating formal EPC quotations, GST invoices, and scheduling on-site warranty maintenance.

4. Disclosure of Information

Rayzen Corporate strictly adheres to a zero-spam policy. We do not sell, trade, or rent personal information to third-party telemarketers. Information is disclosed solely to authorized government energy portals (MNRE / DISCOMs), certified installation subcontractors, and accredited lending banks for solar financing processing.

5. Data Security & Storage

All customer records and quotation histories are housed on encrypted servers protected by multi-factor authentication, SSL encryption, and strict role-based access controls. Only accredited technical staff directly assigned to your solar installation can access site documentation.

6. Grievance Redressal & Contact Officer

If you have questions about this policy or wish to review, update, or request the deletion of your data, please reach out to our designated Privacy Desk: